\Careers
Why Join the Del Mar Team?
Del Mar Vacations is a Veteran-owned and operated, full-service vacation rental company on Cape Cod. We specialize in providing 5-star experiences to our guests, homeowners and each other. As a hospitality and service first culture, our team and their talents are the key to our success.
Working at Del Mar means you will be surrounded by passionate, smart, and engaged people who are focused on superior problem solving and outstanding customer service. Our ideal candidates enjoy working in a small, tight-knit, high energy and supportive team, are intellectually curious, comfortable with ambiguity, have a positive outlook, and are able to pivot quickly as things change. If Del Mar sounds like it may be the place for you; explore our open careers below!
\Team Member Experiences
I love working at Del Mar because of the company culture, the staff camaraderie and the fact that we live and breathe our company values every day. It’s great to be part of such an awesome team!
Working at Del Mar for the past 6 years has led me to meet lots of amazing people, and develop my marketing skillset beyond what I had imagined possible on Cape Cod. Del Mar has enabled me to explore my true passions within marketing, and the company has truly supported me in finding my niche. I'll always appreciate the sense of autonomy that this company provides, and that fact that everyone here is a key contributor in their own way
I love showing up to work at Del Mar every day because of the people. This is such a special group of individuals who constantly support each other, collaborate with each other, and continuously push to find innovative ways to further the company. It is a great place to grow personally and professionally!
I love working at Del Mar because you can create your own opportunity. I think half of the full time roles here were created along the way from problem solving and discovering needs of the team and business. I love that this team contributes to each others personal growth too, teaching valuable skills that apply to everyday life!
Working at Del Mar has been a great experience. Every day here is dynamic, with new and exciting challenges to tackle, but what remains the same is the camaraderie of the team and the enthusiasm to share the beauty of the Cape with our guests and to create long-lasting memories for their families.
\Open Positions
Interested in joining the Del Mar team but don't see your dream job posted? Fill out the application anyway—we'd love to hear from you!
Landscaping / Gardening
In this role, you are responsible for completing landscaping/gardening duties at our rental homes. We hope that each person on this team will approach the work with business-minded efficiency, effective communication (with homeowners, guests, and team members), and always ensure that our company standards are consistently met. The ideal candidate speaks Portuguese and English, has at least one year of landscaping experience, knowledge of native and common cape cod perennial plants, pruning, mowing, edging, and irrigation experience.
Please apply even if you do not meet all qualifications!
Guest Services
Our Guest Services Team helps guests have the 5-star vacation they deserve through taking reservations and providing stellar service should any issues arise during their stay in a Del Mar home. Though the role is much like a hotel front desk agent, you will not be working where the guests are, you will be in our beautiful office in downtown Orleans and will be interacting with guests via phone, email, and text. This role requires availability for year-round weekend work and rotating on-call shifts. An unflappable attitude and amazing communication skills would make you a success in this role.
Please apply even if you do not meet all qualifications!
Maintenance Technician
Are you handy in multiple areas (electrical, plumbing, painting, carpentry), tech savvy, and like to help people? Then this may be a great role for you! Our Maintenance Technicians are key in keeping our homes fully functional and safe for homeowners and guests. You may be dispatched to fix a door, troubleshoot a wifi or smart TV issue, or even to deliver and install an A/C unit. In this role you will work closely with our Guest Services, Client Management, and Operations teams to coordinate getting work done efficiently and correctly on the first visit.
Please apply even if you do not meet all qualifications!
\Our Values
The things we believe in that help make this company extraordinary
Be Anti-Fragile
Not only do Del Mar Associates anticipate challenges, formulate a plan and take preemptive action in the face of adversity, we resolve problems with creativity and professionalism. Anti-fragility does not just mean being resilient in the face of stress or chaos, but that we process any negative experience in a way that makes us stronger and that we use the lessons learned to improve upon our reactions to the next potential set-back.
The Obstacle is the Opportunity
Rather than view obstacles as setbacks, we embrace them! Del Mar Associates are tasked with seeing obstacles as opportunities to learn. Negative emotions in the face of a challenge may be typical human gut reactions but we work hard to change our perspective. By remaining positive, calm and steady and by taking action in an unflappable way, we try to control situations rather than allowing them to control us. By doing so, we can turn what seem to be insurmountable hurdles into opportunities for professional accomplishment or personal growth, which leads us full circle back to being anti-fragile at all times.
Be Reliable, Reliable, Reliable.
Del Mar Associates guarantee reliable service to Guests and Homeowners, reliable execution of any task we undertake, and reliable support to all of our fellow Associates.
Think like a Homeowner, think like a Guest
We act with care and thoughtfulness throughout our day, and put effort into being present and helpful, always empathetic and understanding when interacting with Homeowners and Guests. We actively put ourselves in their place and imagine what we would feel like if the issue at hand happened in our home or a house that we had rented for a well-deserved vacation. This allows us to provide superior service to all our Homeowners and Guests. This empathy and supportive mind-set carry over to our relationships with our fellow Associates and are the foundation for the respect and courtesy with which we treat each other.
\ Team Member Benefits
We genuinely like spending time together and we have quite a few regular events planned throughout the year such as:
- Summer kick-off breakfast
- Summer Saturday BBQ's
- Post-summer bash (last year we all went to Nantucket for the day with our families)
- Holiday party
- Smaller team building events
- Volunteer events (beach pick ups, etc)
- Quarterly get-togethers like bowling, happy hours, lunches, and fun group challenges
We offer three different health plans through United Healthcare. Two of the plans come with a Health Savings Account, and we pay 50% for Team Members and any eligible family members.
Everyone starts with 2 weeks of vacation time and 1 week of sick time.
At three years of service you go up to 3 weeks of vacation, and at 5 years you get 4 weeks.
We have a 401K plan which all Team Members are eligible to participate in after 90 days. We offer an up to 4% match with 100% vesting immediately once signed up.
We take personal and professional development seriously. Our approach is personalized and assessed on an individual basis based on interests and anticipated mutual benefit for the Team Member and Organization.
We have a variety of programs aimed to recognize the efforts of our Team Members and share the profits of the company.
Shout-out rewards, on-the-spot bonuses, employee and homeowner referrals, year-end bonuses, and more both big an small.
We are an Equal Opportunity Employer.
All employment is decided solely on the basis of qualifications and merit, according to our business hiring needs. We are committed to creating a diverse and collaborative team and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.